Business Lessons; Life Lessons

I’ve always been a big reader. Besides fiction and sustainability-related books, one of the other categories of books I read most is business books. (A low-footprint lifestyle helps me protect my time so I never have to say I don’t have time for reading! So if you want more time for reading, that’s just one more incentive for you to minimize your footprint, and I hope this blog and my book will help you.)

One of my favorite business reads over the past few months was The Rainforest: The Secret to Building the Next Silicon Valley. This book by Victor W. Hwang explores the “secret ingredients” that turn a place into a hotbed of innovation and investment. I also greatly enjoyed The Lohman Way: Entrepreneur Lowell Lohman’s Story and Strategies for Building Multimillion-Dollar Family Businesses, by E.L. Wilks.

But yesterday I picked up a business book that ended up being possibly my all-time favorite so far: The Five Temptations of a CEO, by Patrick Lencioni. (The photo above shows the book in the Little Free Library I set up in front of my house.)

I devoured the book in a couple of hours. The author identifies five “temptations” that CEOs fall into, that end up harming their companies. These five temptations are 1) choosing status over results; 2) choosing popularity over accountability; 3) choosing harmony over conflict; 4) choosing certainty over clarity; 5) choosing invulnerability over trust.

Mr. Lencioni wrote his book for CEOs of companies. But, as a self-employed person, I’ve always considered myself to be a CEO too, albeit CEO of a company with just one employee. Today, looking through the lens of “The Five Temptations,” I’ve gained a deeper understanding of a catastrophic business failure I experienced a few years back, and how to avoid repeating those mistakes.

Here’s what happened. A few years back, I got involved in a venture with other self-employed people. We were working together, but keeping our finances separate. Things were going fine, til one year I absolutely tanked financially. Ended up not only with zero money to my name, but actually in the red. Truth be told, I’d been struggling for quite some time, but I had just kept throwing money at my problems rather than look into the root causes.

From a “Five Temptations” standpoint, here are the mistakes I made:

1) Choosing status over results: After achieving a certain measure of success, I became preoccupied with where I stood in relation to my teammates. I got into comparing myself with them and envying them the recognition they were getting, and seeking such recognition for myself rather than staying focused on our actual work, which was to help people make desired changes in their lives.

2) Choosing popularity over accountability: In working with clients, I was out to be “liked,” be the “good guy,” rather than be the “tough guy” who pushes people to fully attain their desired results. A no-win game.

3) Choosing harmony over conflict: By not being willing to ask hard questions, I squandered time and energy engaging with people who weren’t good candidates for our products and services (and in the process, probably overlooked people who were seeking what we were offering).

4) Choosing certainty over clarity: Rather than make decisions based on the information available to me and move forward, I became a procrastinator, always waiting for that last bit of essential information so I could be 100% certain of success before making a move. Never happened!

5) Choosing invulnerability over trust: When I started getting into trouble, rather than confide in my teammates I kept things to myself and struggled alone, focused on “keeping up appearances.” If I’d been willing to be vulnerable, I’d have gotten some solid advice and moral support (which did in fact happen later, once I was willing to confide in them).

What’s nice about the “temptations” framework is that it offers a simple (though not necessarily easy) path to self-correction. Although I’d never heard of the Five Temptations until yesterday, much of what I did to recover from my business collapse was in keeping with what I read in Mr. Lencioni’s book.

I am very fortunate to have what I consider a calling in life, and quitting it is not an option. Therefore I always need to be willing to look at myself and make corrections when things aren’t going well.

My favorite business books are applicable not just to business, but to life in general. In an upcoming post I’ll talk about a time in my life when I fell into the “Five Temptations” to the detriment of some of my most valued personal relationships. And how I got out of that!

Five Subscribers

As I was checking a new post, I happened to notice that this blog has five subscribers. Five is a nice number, in the same family as three or seven for me. Numbers I’ve always felt an affinity for.

I’m amazed that there are bloggers and YouTubers and others out there with five hundred or five thousand or five million viewers. It just blows my mind. How does anyone even get there?

But right now, I don’t care about the answer to that question. Five subscribers is huge to me. It’s a group of people; an audience. I feel an obligation to provide quality and substance. Five. A number of readers I can feel. Five pairs of eyes. Five minds. Connected through this blog and (presumably) an interest in the topic.

As a kid, starting when I was maybe 12 years old, I loved to sit in my room at night and listen to the radio. (King Biscuit Flour Hour; Dr. Demento — for those seeking historic context.) Sometimes I’d be reading at the same time; more often drawing or writing.

On summer nights especially, the whole night felt alive. I felt this connection between the DJ, the other listeners, whoever they were and however many — thousands? millions? — and myself. Though I didn’t think of it consciously, looking back I realize I always felt somehow that we formed a living pulsing net, stretched across the USA (though it was FM radio and that’d be impossible).

My room, by the way, was pure 1976 tween/teen girl. Posters of gymnasts: Olga Korbut! Nadia Comaneci! Artwork and magazine clippings tacked to the cork bulletin board on my closet door. Blacklight fuzzy velvet poster of a puma crouched on a tree limb. And of course an Elton John poster. My favorite album was Captain Fantastic. In case you were curious!

On summer nights especially for some reason, the ceiling of my room seemed like an artificial barrier, visual only. My mind was fully merged with the sky and stars and wind and the music on the radio. Radio is magic like that; I still feel that way.

And now here we are in the age of blogging, videoing, TED-talking. People who were once just folks like you and me, suddenly attract audiences of thousands or millions in a flash. A thousand likes; a million views; “It went viral”!

And yet, for me, having five subscribers to this blog is huge. Huge! Maybe someday it’ll be 10. 20. Maybe even a hundred or a thousand or more, who knows. But right now I don’t care about that; I am simply humbled and thrilled and amazed to have FIVE readers who actually care enough to subscribe. Anonymous, known in number only, we are nonetheless all connected. By our similarities, sure, but also by our differences. Like the radio listeners on some summer night 40 years ago, when the world was younger and the possibilities seemed to widen out forever.

Though I get discouraged by things sometimes, and I’m sure you do too, in my heart I still feel that the possibilities widen out forever. And that the world can be as young as we make it. I’m here for you guys. My five subscribers. Literally, I’m here for you! Thank you and God/dess bless you on our journey.

Blistering Desert, and Forest Refuge

Day after day, blistering heat, no rain in sight. Watering the plants I’ve scrounged at curbside (or the plants that kind friends have brought me) involves hauling 20 to 40 gallons of well water to various corners of the yard, watering can by watering can full. I’m about done in. If you’re curious what I look like in my own mind right now, picture the “American Gothic” woman but a bit squidgy around the middle, and with no pitchfork-wielding husband standing by her side. #Fried #Hardscrabble

At this point I’ve just gotta say, All right, plants, I’ve done my best with you. If it’s not your time it’s not your time. Other plants will grow, other shrubs will be left at curbside for me to scrounge. I might still do the water-hauling thing, at least it’ll burn a few calories, be good for my core. #MidlifeMoment

I just spent the day doing errands along one of our main thoroughfares, watching landscapers weed-whack the expensive turfgrass under the expensive palm trees (that replaced the old oak trees that had been growing there). The fumes and noise were overwhelming as I bicycled past.

The expensive palm trees are held up by braces. What a costly, high-maintenance operation. Why do we humans do this? Why do we cut down old trees and understory that were self-maintaining, and replace it with resource-consuming high-maintenance stuff? It’s not even particularly pretty; it’s very sterile-looking like the landscape in one of those Sim City games.

Just my brief experience of homeownership so far, struggling to get a few plants to grow so I can have some vertical green around me and not be forced by the lawn-gestapo to maintain a vast expanse of flat shaved thin green desert, would be enough to make me a raving lunatic forest-fanatic if I were not already.

And now for your viewing pleasure, various forested lots I espied while “killing time” before an appointment. (BTW I try to never actually kill time. That’d be such a waste of a nonrenewable resource!) I love the residential lots. These people have escaped the treadmill of lawn maintenance, and created deep green sanctuary for themselves, and for wildlife.